Shipping policy
We currently ship to the United Kingdom and are working on expanding our reach to other countries.”
Couriers used:
We use DHL and DPD as Courier Services.
Delivery Time: Handling time + Transit time
Handling Time: 1 business day (Monday to Friday)
Transit Time: 2-4 business days (Monday to Friday)
Order Cut-Off Time: Monday to Friday: 05:00 PM (GMT-05:00) 5:00 PM (UK Time)
All products will go through a production process, and there will be a handling time for them.
Shipping costs:
Free shipping on all orders.
CANCELLATIONS
If you need to change your order before receiving it, we can accept cancellations at any time up until shipment. If an order has already been shipped, please refer to our refund policy.
DAMAGED PACKAGES IN TRANSIT
If you notice that a package was damaged during transit, please refuse delivery if possible and contact our customer service. If the package was delivered without you being present, please contact our customer service to discuss the next steps.
Customer Happiness:
Our goal is to deliver smiles along with your order. If you ever have any questions or concerns, our customer support team is here to assist you.
Customer Support Team
Email: support@abezam.com.
Phone: +44 7480 274293
Address: 124 City Road, London EC1V 2NX, United Kingdom.